Return & Refund Policy

Returns & Refund Policy

Our Goal

At Luxeified, we want you to shop with confidence. If there’s an issue with your order, we’re here to help.

Return requests must be submitted within 30 days of receiving your order.

To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

Some items may not be eligible for return due to hygiene, safety, or manufacturer restrictions.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Email us at:

support@luxeified.com

Please include:

Your order number
A description of the issue
Photos of the item and packaging (if applicable)

Once your return is received and inspected, we’ll notify you of the status of your refund.

If approved, refunds will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it’s been issued.

If the return is due to our error or a defective product, we’ll work with you to resolve the issue.

For other approved returns, return shipping costs may be the responsibility of the customer unless otherwise stated.

If you have any questions about returns or refunds, contact us anytime at:

support@luxeified.com